Returns & Exchanges

At Ovcio®, we want you to be completely in love with your luxury scarf. If you are not satisfied with your purchase, we offer a 30-day return policy for items in their original, unworn condition.

Return Process

• 1.
  Initiate Your Return

  Visit our online return portal with your order number and email address to start the process.

• 2.
  Prepare the Package

  Carefully pack your Ovcio® scarf in its original gift box and packaging to ensure it arrives safely.

• 3.
  Ship It Back

  Attach the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the item, your refund will be processed back to your original payment method within 5-7 business days.